Knitted items and kits are carefully wrapped with ribbon and tissue paper and will be sent by 1st Class post within 1-2 working days. If your item is a gift I can include a personal message from you - no extra charge.
PDF Pattern Digital Files
These are sent via email as PDF attachments. You can expect to receive your file within 24 hours of payment.
You have 7 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.